LS Horticultural FAQ's

Below are a list of questions that we often get asked. Please contact us with any other questions you have.

Question
Do you have any depots in different areas for ordering or collecting?

Answer
All goods are despatched from our one, main site in Tarleton, Lancashire – any collections welcome from our trade counter 6 days a week.

Q
Do you have a minimum order, carriage paid service?

A
Goods can be delivered in the North West of England on our vehicles usually FOC, however for smaller and/or more urgent items we use Royal Mail and TNT which is charged at varying rates according to volume and weight.

Q
How do I place an order?

A
Via telephone (01772 815080) or via email (sales@lssystems.co.uk) or in the post (184 Blackgate Lane, Tarleton, Preston, PR4 6UU).

Q
What if some items ordered are not in stock, when is my order despatched?

A
We will wait until all ordered items are in stock before making delivery, however should you require a part of your order urgently we can separate the despatches, however a premium is charged.

Q
How can I track my order?

A
Please call 01772 817011 and ask for Andy Ackers

Q
My goods are faulty – how do I return an item?

A
Please call 01772 817011 and ask for a returns form to be faxed, emailed or posted. (or click here to download the form)

Q
I’ve found an items cheaper somewhere else, do you price match? 

A
Give sales a call on 01772 815080 and upon seeing proof of the cheaper price we will match the price providing the advertised price is still current.